FAQs

What products does BYTELO offer?
We offer a curated selection of clothing and shoes designed for style, comfort, and individuality. From streetwear staples to everyday essentials, BYTELO delivers fashion that stands out.

2. How can I contact you?
You can reach us anytime at info@bytelo.shop. Our customer support team is ready to assist you with orders, returns, sizing, or general inquiries.

3. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping options and fees will be displayed at checkout based on your location.

4. How long does shipping take?
Shipping times vary depending on your location. Typically:

  • Domestic: 3–7 business days

  • International: 7–14 business days
    You’ll receive a tracking number once your order ships.

5. What is your return policy?
We accept returns within 14 days of delivery for unused, unworn items in original packaging. Please contact us at info@bytelo.shop to initiate a return.

6. How do I choose the right size?
Each product page includes a size guide to help you find the best fit. If you're unsure, feel free to contact us with your measurements.

7. Can I change or cancel my order after placing it?
Orders can be changed or canceled within 2 hours of purchase. After that, processing begins and changes may not be possible. Please contact us as soon as possible.

8. Are your products true to size?
Most of our items are true to size. Specific fit notes are included in the product descriptions to help guide your choice.

9. Do you restock sold-out items?
Some popular items may be restocked. Follow us on social media or sign up for restock alerts on the product page to stay updated.

10. Do you offer gift cards?
Yes, BYTELO digital gift cards are available and make the perfect gift. You can purchase them directly from our website.